opic: Dealing with uncertainties (Rope Play) ✅🔒 Duration ~ 6 mins Charles needs your help today to develop adaptability. Ready to support Charles in this journey toward building flexibility? Let’s go. Meet Charles Charles is a first-time engineering manager who has recently been assigned to lead a team. Charles has exceptional planning skills, which has earned him a reputation for being detail-oriented, organized, and methodical. However, as Charles prefers to plan things meticulously, he finds it challenging to handle last-minute change requests and unexpected surprises. The Situation Recently, a junior associate approached Charles with an additional requirement for an upcoming release. The customer had requested that a manual process be automated. However, due to Charles’ strict adherence to his plan, he snapped and immediately declined the request, causing the junior associate to feel embarrassed and demotivated. Objective of the conversation You are Charles’ mentor and schedule a conversation with a twofold objective: Acknowledge Charles’ strengths of being detail-oriented, organized & methodical. Help Charles become more comfortable with uncertainties and unexpected demands. After watching this video, click on start the conversation and have a conversation with Charles

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