There are 4 core concepts you need to understand as a Product Manager working with AI: LLMs — Large Language Models like GPT or Claude. These are the engines. They take in a prompt — some text — and try to predict the next best word or sentence. They can write emails, summarize docs, generate code — all by learning from patterns in huge amounts of data. Embeddings — Think of these as meaning maps. An embedding turns a sentence into a list of numbers that capture its meaning. This lets us compare ideas mathematically — like, ‘how similar is this user query to a help article?’ That’s how search, recommendations, and RAG work. Transformers — This is the name of the architecture that powers modern LLMs. It’s how models like GPT understand relationships between words in a sentence. We’ll go deeper into this, but for now: it’s the reason models today are so much smarter than the ones from 5 years ago. Tokens — A token is like a building block of language for these models. It might be a word, part of a word, or even a punctuation mark. Why does it matter? Because every API call and model response is priced and limited based on tokens, not words. Each of these will get its own slide and example — but for now, just remember: this is your AI survival kit.

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