In this scene, we'll look at a typical hotel check-in dialogue. The guest approaches the reception desk to check in with their reservation. Let's see how this conversation unfolds.
Continuing with our hotel check-in dialogue, the receptionist now needs to verify the guest's identity. This is a standard security procedure at hotels worldwide. The guest provides their ID or passport, and the receptionist then asks about payment method.
Now we move to the next part of the check-in process. The receptionist asks the guest to sign the registration form. After the guest signs, the receptionist provides the room key card and shares important information about the room location, breakfast times, and other hotel amenities.
In this part of the check-in dialogue, the receptionist provides information about the hotel's WiFi network and password. The guest then asks about additional facilities like the gym and pool. The receptionist explains their location and opening hours, completing the information exchange needed for a comfortable stay.
To conclude our hotel check-in dialogue lesson, let's review the key phrases used during this interaction. These phrases are organized into four main categories: greetings, verification, information exchange, and closing. Learning these phrases will help you navigate hotel check-in processes confidently in English-speaking environments. Remember to speak clearly and politely when checking in at a hotel.